Privacy notice
How we handle the personal data you share with us through this website and WhatsApp.
[LEGAL REVIEW REQUIRED] This notice is a draft. It has not been reviewed by a lawyer and should not be treated as final. [LEGAL REVIEW REQUIRED: which language version prevails]
Last updated: [FILL: date]
1. Who is responsible for your data
[RAZÓN SOCIAL PENDIENTE], which operates the TratoTech brand, is responsible for processing your personal data.
Address: [FILL: full address], Zapopan, Jalisco, México.
Privacy contact: contacto@tratotech.com.
2. What data we collect
When you fill out the contact form, we collect:
- Name
- Company (optional)
- WhatsApp number (optional)
- The topic you're interested in and your message
If you message us on WhatsApp, we receive your number, your profile name, and the messages you send us.
We don't ask for sensitive personal data. Please don't include it in your messages.
3. How we use your data
Purposes needed to handle your request:
- Replying to your message or question.
- Scheduling and following up on a demo or meeting you ask for.
- Sending you information about the product or service you asked about.
Secondary purposes: [FILL: e.g., sending marketing information or news] [LEGAL REVIEW REQUIRED: how to opt out of secondary purposes].
4. Technical data, cookies and analytics
This site is hosted on Cloudflare. Like any web server, Cloudflare processes technical data such as your IP address to deliver pages and protect them from abuse.
We use Cloudflare Web Analytics to measure visits in aggregate (for example, page views, country, and browser type). It does not use cookies.
The contact form uses Cloudflare Turnstile to check that the sender isn't an automated program. Turnstile looks at technical browser signals and does not use cookies.
[CONFIRM: whether any Cloudflare security cookies are set on this domain]
5. Who we share your data with
To run this site and reply to you, we rely on these providers, who process data on our behalf:
- Cloudflare: site hosting, analytics, form verification, and forwarding of email sent to contacto@tratotech.com.
- Resend: delivering contact-form messages to our inbox.
- Google (Gmail): where we receive and answer our email.
- Meta (WhatsApp), if you choose to message us there; its own policies also apply.
[LEGAL REVIEW REQUIRED: transfers that require your consent, if any, and international data transfers]
6. Your rights (ARCO)
You have the right to access, rectify, cancel, or object to the processing of your personal data (ARCO rights).
To exercise them, email us at contacto@tratotech.com.
[LEGAL REVIEW REQUIRED: request requirements, identity verification, response deadlines, and the authority you can turn to]
7. Withdrawing consent or limiting use of your data
You can withdraw your consent or ask us to limit the use or disclosure of your data by emailing contacto@tratotech.com.
[LEGAL REVIEW REQUIRED: procedure and deadlines]
8. Our products
This notice covers only this website and the messages you send us. Use of the AI CRM is governed by its own privacy notice and terms: [FILL: link or reference].
PIE (Predictive Intelligence Engine) is a Vicimus product with its own privacy policies. [CONFIRM WITH VICIMUS]
9. Changes to this notice
When we update this notice, we'll publish the new version on this page with its update date.